Player Wellbeing 18+ Only Built-In Controls

DraftKings Asia Responsible Gaming – Play Smart, Stay in Control

Betting and gaming should always be a form of entertainment — never a source of stress or financial hardship. DraftKings Asia is committed to giving every Filipino player the tools, information, and support needed to keep their experience positive and in check.

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Tools Built Into Your Account

Every registered player on DraftKings Asia has access to these controls directly from their account settings — no need to call anyone, no waiting period.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your account. Once you hit your limit, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it comes with a 24-hour cooling period to prevent impulsive decisions.

Loss Limits

Define the maximum amount you are comfortable losing within a set timeframe. When your losses reach that threshold, the platform will stop accepting further wagers for the remainder of that period. This tool is especially useful for players who want a hard financial boundary without full self-exclusion.

Session Time Reminders

Enable session alerts that notify you after a set amount of time playing — whether that is 30 minutes, one hour, or more. A gentle reminder keeps you aware of how long you have been on the platform, making it easier to step away and take a break before session fatigue sets in.

Cooling-Off Periods

Take a short break from betting and gaming by activating a cooling-off period of one day, one week, or up to one month. During this time your account remains accessible for withdrawals, but you cannot place any bets or play any games. It is a practical middle ground between normal play and full self-exclusion.

Self-Exclusion

If you feel that you need a longer and more definitive break, self-exclusion lets you close your access to the platform for a minimum of six months or permanently. Once activated, self-exclusion cannot be reversed during the chosen period. Contact our support team to initiate this process, and we will act on it promptly.

Reality Check

The reality check feature displays a summary of your current session — time elapsed, total wagered, and net result — at intervals you choose. Seeing these numbers clearly on screen helps you make informed decisions about whether to continue playing or call it a day, keeping your gaming grounded in reality rather than instinct.

Recognising Problem Gambling

Most players enjoy betting and gaming as a fun, recreational activity — and that is exactly how it should be. But for a small number of people, gambling can become problematic. Knowing the warning signs early makes a real difference. Ask yourself honestly: are you spending more than you can afford to lose? Are you chasing losses in the hope of winning back what you have spent? Is gambling affecting your relationships, work, or sleep? Do you feel restless or irritable when you try to cut back? If you answered yes to any of these questions, it may be time to use one of the tools above or to reach out for help. There is no shame in it — taking action early is the smart move.

Common Warning Signs

Betting more than you originally planned
Borrowing money to fund gambling activity
Hiding your gaming activity from family or friends
Feeling anxious or low after a losing session
Using gambling as a way to escape stress or problems
Neglecting daily responsibilities to play

Healthy Gaming Habits

Always set a budget before you start and stick to it
Treat any winnings as a bonus, not expected income
Take regular breaks and keep sessions time-limited
Never bet when you are tired, stressed, or under the influence
Balance gaming with other hobbies and social activities
Review your account activity regularly to stay aware

Responsible Gaming — Quick Answers

The most common questions Filipino players ask about our player protection tools.

Log in to your DraftKings Asia account and navigate to the Responsible Gaming section in your account settings. From there, you can choose a daily, weekly, or monthly deposit limit and enter the amount in Philippine pesos. The limit takes effect immediately once saved. If you wish to lower the limit further, the change is instant. Requests to raise an existing limit are subject to a 24-hour review period to ensure the decision is considered rather than impulsive.

No. Self-exclusion is a firm commitment and cannot be reversed during the period you have chosen. This is intentional — the purpose of self-exclusion is to provide a reliable, distraction-free break without the temptation to reverse the decision on a bad day. If you chose a time-limited exclusion such as six months, your account access will be reviewed when that period ends. Permanent self-exclusion is final.

Yes. All players must be at least 21 years of age to register and play on DraftKings Asia, in line with Philippine gaming regulations. We conduct identity and age verification during registration and may request additional documentation at any time. Any account found to belong to a minor will be immediately suspended and any funds returned to the payment source used during deposit.

Our support team is available around the clock and can connect you with responsible gaming resources available in the Philippines. In addition to the in-platform tools such as self-exclusion and cooling-off periods, we encourage players who feel they need extra support to reach out to professional helplines and counselling services operating in the country. You can also contact our team at [email protected] and we will respond promptly with guidance tailored to your situation.