Data Protection Philippines Effective 2025

DraftKings Asia Privacy Policy for Filipino Players

Your privacy matters to us. This policy explains exactly what personal data DraftKings Asia collects, how we use it, who we share it with, and what rights you have as a player in the Philippines. Please read it alongside our Terms and Conditions before using the platform.

Encrypted Data Storage Mobile-First Platform Verified Filipino Accounts No Data Sold to Third Parties Secure PHP Payments 24/7 Player Support Regulatory Compliance Encrypted Data Storage Mobile-First Platform Verified Filipino Accounts No Data Sold to Third Parties Secure PHP Payments 24/7 Player Support Regulatory Compliance

What This Policy Covers

Last updated: January 2025

This Privacy Policy applies to all personal data collected by DraftKings Asia when you visit our website, register an account, place bets, use the game lobby, or contact our support team. It covers data collected through our desktop site and mobile platform, which is the primary way most Filipino players access the service. We are committed to handling your information responsibly and in line with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). By using DraftKings Asia, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your data, please do not use the platform.

1. Information We Collect

When you register and use DraftKings Asia, we collect several categories of personal information to deliver a safe, compliant, and enjoyable experience for players in the Philippines. Registration data includes your full name, date of birth, email address, mobile number, and a username and password of your choosing. We also collect identity verification documents — such as a government-issued ID or passport — to confirm your age and identity in line with Philippine regulatory requirements. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs. Payment-related information such as your preferred payment method, transaction history, and deposit and withdrawal records are also retained for financial compliance and fraud prevention purposes.

Information You Provide Directly

  • Full name, date of birth, and contact details provided at registration
  • Government-issued ID or other identity verification documents
  • Payment method details and transaction records
  • Communications sent to our support team, including chat logs and emails
  • Responsible gaming preferences and self-exclusion requests

Information Collected Automatically

  • IP address, device identifiers, and browser or app version
  • Pages visited, time spent on each section, and click patterns
  • Betting and gaming activity, including wager amounts and game selections
  • Login timestamps and session duration data

2. How We Use Your Information

DraftKings Asia uses the personal data we collect for a range of purposes that are necessary to operate the platform and serve Filipino players effectively. The primary purpose is to create and manage your account, process deposits and withdrawals in Philippine pesos, and deliver the betting and gaming services you have signed up for. We also use your data to verify your identity and age, which is a legal requirement under Philippine gaming regulations, and to detect and prevent fraud, money laundering, and other forms of financial crime. Your activity data helps us personalise your experience — for example, by surfacing sports markets or game categories that match your interests — and to improve the overall performance and reliability of the platform. We may also use your contact details to send you important account notifications, security alerts, and, where you have opted in, promotional communications about relevant offers and bonuses available on DraftKings Asia.

Specific Uses Include

  • Account creation, verification, and ongoing management
  • Processing deposits and withdrawals in PHP and other supported methods
  • Complying with anti-money laundering (AML) and know-your-customer (KYC) obligations
  • Detecting suspicious activity and preventing unauthorised account access
  • Delivering responsible gaming tools such as deposit limits and self-exclusion
  • Sending transactional emails, security alerts, and opted-in promotional messages
  • Analysing platform usage to improve features and fix technical issues

3. Sharing Your Information

DraftKings Asia does not sell your personal data to third parties for marketing or commercial purposes. However, we do share certain information with trusted partners and service providers who help us operate the platform and meet our legal obligations in the Philippines. Identity verification providers receive the documents and data needed to complete KYC checks on new and existing accounts. Payment processors receive the transaction details necessary to handle your deposits and withdrawals securely. Where required by Philippine law or by our operating licence conditions, we may also disclose relevant account and transaction data to regulatory authorities, law enforcement agencies, or financial intelligence units. All third-party partners who receive your data are contractually required to handle it securely and to use it only for the specific purpose for which it was shared. We do not transfer your personal data outside of jurisdictions with adequate data protection standards without appropriate safeguards in place.

4. Data Retention and Security

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine laws and our regulatory obligations — typically a minimum of five years following account closure, in line with AML record-keeping requirements. Technical security measures in place to protect your data include industry-standard encryption for data in transit and at rest, access controls that limit internal data access to authorised personnel only, and regular security audits of our systems and infrastructure. In the event of a data breach that is likely to affect your rights and freedoms, DraftKings Asia will notify you and the relevant Philippine regulatory authorities in accordance with the timelines prescribed by the Data Privacy Act of 2012. You are also responsible for keeping your account credentials secure — please use a strong, unique password and never share your login details with anyone. If you suspect unauthorised access to your account, contact our support team immediately so we can take protective action.

5. Your Rights as a Data Subject

As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of rights in relation to the personal data DraftKings Asia holds about you. You have the right to be informed about how your data is collected and used, which this Privacy Policy fulfils. You also have the right to access a copy of the personal data we hold about you, to request corrections where information is inaccurate or incomplete, and to request erasure of your data in certain circumstances — for example, where it is no longer necessary for the purpose for which it was collected and no legal retention obligation applies. You have the right to object to certain types of processing, including direct marketing, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact our support team with your registered account details and a clear description of your request. We will respond within the timeframe required by applicable law, and at no charge for reasonable requests.

6. Cookies and Tracking Technologies

DraftKings Asia uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience as a Filipino player. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and ensuring secure session management — these cannot be disabled without affecting platform functionality. Analytics cookies help us understand how players navigate the site, which pages are most visited, and where technical issues occur, allowing us to make data-driven improvements. Where we use non-essential cookies for analytics or personalisation purposes, we will request your consent before placing them. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles for sale to external parties.

7. Changes to This Policy

DraftKings Asia may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players via the email address associated with their account or through a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect when the policy was last updated. We encourage all Filipino players to review this page periodically so they remain informed about how their data is being handled. Continued use of DraftKings Asia after the effective date of any updated policy constitutes your acceptance of the revised terms. If you have questions about any changes, please contact our support team before continuing to use the platform.

Common Privacy Questions

Quick answers to what Filipino players ask most about their data.

No. DraftKings Asia does not sell your personal data to advertisers or any other third parties for commercial purposes. Your information is shared only with service providers who help us operate the platform — such as payment processors and identity verification partners — and with regulatory authorities where required by Philippine law. All such sharing is governed by strict data processing agreements that limit how your data can be used.

You can request a copy of the personal data DraftKings Asia holds about you by contacting our support team with your registered account username and a clear description of your request. We will verify your identity before processing the request to protect your privacy, and we will respond within the timeframe required by the Data Privacy Act of 2012. There is no charge for reasonable data access requests.

Following account closure, DraftKings Asia retains your personal data for a minimum of five years in line with anti-money laundering record-keeping requirements under Philippine law. After this retention period has elapsed and no other legal obligation requires us to keep the data, it will be securely deleted or anonymised. If you have questions about the specific retention period applicable to your account, please contact our support team.

Yes. If you have opted in to receive promotional communications from DraftKings Asia, you can withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team. Please note that opting out of marketing emails will not affect transactional messages such as deposit confirmations, security alerts, or important account notifications, which we are required to send regardless of your marketing preferences.

Questions About Your Privacy?

Our support team is ready to help Filipino players with any data-related queries. You can also visit the FAQ for quick answers or head to your account to manage your preferences.